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🌱 Hoya sp. aff. burtoniae 3.5” pot
Our Hoya are grown outside and there are minor leaf imperfections present.
** Please add heat pack if shipping to a cold climate **
♨️ Please add a heat pack to your cart from our shop listing when ordering plants if shipment is going anywhere that is 40 degrees and below. The heat pack is designed for reliable and steady heat release for 40, 60, 72 or 90 hours. https://www.etsy.com/listing/800588868/uniheat-72-hour-heat-pack-heat-pack-add?ref=shop_home_active_71&frs=1&crt=1
❄️☃️ Addition insulation available for cold weather shipping: https://etsy.me/3mfX7ZX
Before shipping, all of our plants are inspected and photographed. Your new plant's pot is then bagged to ensure that the soil stays in the pot and not loose in the box. Plants are wrapped in kraft paper to protect the foliage and secured in place and cushioned with natural biodegradable peanuts.
Your cuttings will be shipped in sphagnum moss.
To prevent plants from sitting in the Post Office unnecessarily over the weekend, we ship most items on Mondays and Tuesdays unless there is a special request for a different day from the buyer.
Should you need any further information, or have any questions about this plant or any others that we have in our shop, please do not hesitate to contact us. We are always happy to provide any additional information you may need.
We are here to help you with establishing your new plant in your home. Please message us upon delivery of your plant if it is in less than ideal health. Any package that is delivered to you damaged including the content, PLEASE take photographs of both the box and the plant if damaged for an immediate refund or a replacement, of your choice.
PLEASE NOTE: The plant will need time to adjust to your environment. Initial cosmetic issues such as browning tips or leaves yellowing can occur. These are results of stress from transit & the shipping process.
**Grown in the United States.**
1-4 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
If your plant has been damaged in transit, please contact us immediately so we can help to resolve the issue. Please take photos of the box and packaging so we can help you file a claim with USPS for damages sustained during shipping. If you are unhappy with your order we kindly ask that you message us and provide images of the plant at the time of unpacking post delivery. We will do our best to help in any way we can.
If you require any further information, feel free to contact us. We are happy to answer any questions you may have.
📫 📦 If you experience any problems after your plant has shipped, please let us know and we are happy to help if we can. However, Plant Gab is not responsible for courier shipping delays, inclement weather in your area, or mishandling by USPS. Issues can often be resolved thru USPS at: Mail Recovery Center search online at https://www.usps.com/help/missing-mail.htm
Be sure to upgrade your shipping in order to ensure the safe arrival of your order during times of extreme heat or cold.
Insurance for purchases over $100 can be added to package at buyers request, additional charges may apply.
Heat packs and Express shipping options are available but it is the CUSTOMERS responsibility to consider temperatures when placing your order.
PLANT GAB IS NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES DUE TO SHIPPING COMPANIES HANDLING. If a plant is lost or damaged during shipment, it is the CUSTOMERS responsibility to submit a claim for those damages with the shipping carrier. We are happy to assist you in filing a claim and will send you any information you may need to file a claim.